Support for Sage CRM MME

Solica currently just provides support for Sage CRM systems we have installed ourselves. We believe that support for customers is just as important as the initial installation and pride ourselves on our expertise and commitment. Much of Solica’s work is in supporting users on an ongoing basis, helping them to get the most out of the software they have purchased. Much of our support work is carried out by telephone and email. We also make extensive use of WebEx which allows us to remote into a customers PC via the internet. This is very secure, requires the explicit consent on each occasion of our customers but is highly effective, allowing us to provide virtual on-site support at very short notice. We charge only for the support time you require at standard rates in units of minutes. We normally require no payment in advance and no fixed term contract. You can use us as little or as much as you like and if we do a bad job, you are free to go elsewhere without feeling that you need wait for the expiry of any support contract.