Sage CRM Product Overview

Sage CRM is a feature-rich Customer Relationship Management solution which is easy-to-use and fast to deploy. It offers out-of-the-box but configurable business process automation. With Sage CRM, you can quickly analyse, manage, and synchronise sales, marketing, and customer care activities across all points of contact, giving you true business visibility. It links all departments to a single system that is deployed across an Internet architecture providing obvious efficiencies in terms of deployment, maintenance and access.

NEW IN VERSION 7:

• Active Directory Import: allows current Active Directory settings to be uploaded to Sage CRM.
• Interactive Dashboards: Now supports drag and drop layout modification
• New user interface: Allows user branding and creation of themes.
• SData Enabled: Allows easy transfer of information between Sage products.

Improve Sales Performance: Sage CRM gives you the tools you need to sell more effectively. Sales users have instant access to calendars, accounts, reports, pipelines, contacts and call lists and all sales information is stored centrally making it easy to track and report on.

Plan, execute and audit more targeted marketing campaigns: Sage CRM makes it easy for you to track each phase of a marketing campaign and provides all the tools you need for meaningful analysis and powerful campaign measurement. You can profile customers and prospects based on specific criteria and this, along with direct integration to mass email and CTI functionality, makes Sage CRM an invaluable tool for successful marketing.

Efficiently resolve customer issues: Sage CRM provides customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, emails and documents sent and received. Armed with this customer knowledge they can handle customer queries more efficiently, which in turn enhances and strengthens the customer experience whilst improving job satisfaction.

Click here to learn more about our Sage CRM Development services, or contact us to discuss how Sage CRM can meet your business needs.